Our Data Collection and Processing Policy outlines the data we collect from your customers on your behalf while using the Spin-a-Sale app and how it's handled. Throughout this document we'll refer to the Spin-a-Sale app as simply the app.
One of the primary functions of the app is to help grow your email contact list. The app collects email addresses and optionally a name from your storefront visitors. This is for the purpose of collecting customer names and email addresses to be added to your email newsletter. It is at your discretion whether to add the collected customer information to an email newsletter using a third party email newsletter service. The app does not contact or send any emails to your customers directly. At no point does the app access or store any customer data from your Ecwid account.
Once you’ve uninstalled the app we immediately delete the customer data that the app collected on your behalf from our production servers. You may also delete customer data from within the app at anytime while the app is still installed.
You may view customer data that the app collected on your behalf at anytime from within the app.
When we collect customer data on your behalf the data is transmitted securely over SSL. When viewing the customer data from within the app the data is transmitted securely over SSL. We make periodic backups of customer data that we collected on your behalf in case of a primary database failure. These backups are encrypted and stored offline in a secure facility with limited access.
Anyone with a staff account in your Ecwid account with app permissions has access to the customer data in the app. It is therefore your responsibility to limit staff accounts to only persons that are authorized to access customer data. If it your responsibility to comply with GDPR requests from your customers. If you receive a GDPR request to delete customer data you must do so by deleting the customer data from within the app.
In the unlikely event that customer data is accessed from an unauthorized party we will promptly notify the affected merchant(s) by email.
Spin-a-Sale may change our data collection policies in the future. As a result, it may be necessary for Spin-a-Sale to make changes to this Data Collection and Processing Policy. We reserve the right to update this Privacy Policy at any time without prior notice. Please review this Data Collection and Processing Policy periodically for any changes. Your continued use of our app after any changes or revisions shall indicate your agreement with the terms of such revised Data Collection and Processing Policy.